Privacy Policy

Privacy Policy

Effective Date: 17th September 2024
Business Name: Lightweight Genius
Website: lightweightgenius.com
Contact Email: wahab.laeeq667@gmail.com
Business Address: Shah Rukn-e-Alam Colony, Multan, Pakistan.

At Lightweight Genius, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and store your personal information and your rights regarding that information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Lightweight Genius
Shah Rukn-e-Alam Colony,
Multan, Pakistan
Email: wahab.laeeq667@gmail.com

2. Information We Collect

We collect different types of personal data depending on how you interact with our website and services. The data we collect includes:

  • Personal Information: Name, email address, mailing address, phone number, payment details (when you make a purchase).
  • Technical Information: IP address, browser type, device type, time zone settings, and browsing history on our website.
  • Transactional Information: Details of purchases, orders, and payment history.
  • Cookies and Tracking Technologies: Information collected via cookies and similar technologies to track user behavior and improve website functionality (see our Cookie Policy for more details).

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions: When you purchase a product from our website, we collect information necessary to fulfill the transaction and send you updates about your order.
  • Customer Support: To respond to your inquiries, provide customer support, and address issues related to your purchases.
  • Marketing and Communication: To send you marketing emails, promotions, and offers (with your explicit consent). You can opt-out of marketing communications at any time.
  • Website Analytics: To analyze website usage, optimize the user experience, and improve the functionality and design of our website.
  • Legal Compliance: To comply with applicable laws and regulations, including tax and audit requirements.

4. Legal Bases for Processing Personal Data

Under GDPR, we rely on the following legal bases to process your personal data:

  • Performance of a Contract: We process your data when necessary to fulfill a contract, such as processing an order.
  • Consent: Where you have provided explicit consent, we may send you marketing communications or use cookies for non-essential purposes.
  • Legal Obligations: We may process your data to comply with our legal obligations, such as record-keeping for tax purposes.
  • Legitimate Interests: We process your data for legitimate business purposes, such as improving our services or ensuring website security, provided it does not override your rights and freedoms.

5. How We Share Your Information

We may share your personal data in the following circumstances:

  • Service Providers: With third-party service providers who help us operate our business, such as payment processors, shipping companies, and email marketing platforms. These parties only process your data based on our instructions and in compliance with GDPR.
  • Legal Compliance: If required by law or in response to legal processes, we may disclose your information to relevant authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner, provided that your privacy rights are respected.

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes:

  • Transaction Data: Retained for 7 years to comply with tax and accounting obligations.
  • Marketing Data: Retained until you opt out of receiving marketing communications.
  • Browsing Data: Retained for as long as necessary to improve website performance.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure servers.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. We will notify you promptly in the event of a data breach where your rights or freedoms may be at risk.

8. Your Rights Under GDPR

As a user under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to legal obligations.
  • Right to Restrict Processing: You can request the limitation of processing your data under certain conditions.
  • Right to Data Portability: You have the right to request the transfer of your data to another service provider in a structured, machine-readable format.
  • Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your data based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at wahab.laeeq667@gmail.com. We will respond to your request within one month.

9. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes. Please review this policy periodically for any changes.

11. Contact Information

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:

Email: wahab.laeeq667@gmail.com
Address: Multan, Pakistan

By using our website, you agree to the terms of this privacy policy.